FREQUENTLY ASKED QUESTIONS

How much does it cost:

For Australian residents the cost is AUD $200 for 12 months.

For All Other overseas destinations the cost is AUD $240 for 12 months to cover additional postage.

How long is each letter and what exactly do I get.

Each letter is approximately 6 pages (three A4-sized pages printed both sides).    Each month, the letter will be tucked inside a greeting card featuring my own hand-painted botanical artwork.  Something to keep or gift.  There will often be a little something extra included within each letter.

This is an annual subscription paid in full at the time of purchase.  The subscription lasts for one year.

How does it work:

You can subscribe at any time during the year.  Once you subscribe, I will start sending your letters from the date you purchase lasting for 12 months.  You will receive 12 letters in total. Read more here.

Where are you located:

I am located in S.E. Queensland, Australia.  All letters are written and assembled by hand from my studio in Ocean View.  I also paint watercolour art and the cards you will receive feature my own botanical artwork.

Do you mail internationally:

Yes, I do.  Standard postage delivery rate is free within Australia.
International orders have an extra AUD $40 per subscription (12 months) to cover additional postage charges.  The prices are reflected at checkout.

I haven’t received my letters:

I use Australia Post and mail times may vary.  Please allow up to two weeks within Australia and six weeks for overseas deliveries.  If you don’t receive your letter within these times, please email me at hello@thedearvivletters.com.

What if I need to cancel:

Your subscription is paid in full upon purchase.  However, I know life happens.  Please contact me and let's work something out.